Frequently asked questions
Do you offer Made-To-Order products?
Yes, we specialize in Made-To-Order chocolates! Whether you're looking for custom chocolate boxes, personalized pralines, or unique gifts for special occasions, we can create exactly what you need. Our collection is made with care and attention to detail, ensuring your chocolates are tailored to your preferences. Contact us to discuss your requirements!
What products does BeChocolateAndMore offer?
BeChocolateAndMore offers a selection of premium Belgian artisan chocolates, including various praline flavours, bars, and seasonal collections. Our chocolatiers have been repeatedly recognized by Gault & Millau for their fine creations of Belgian pralines. We focus on high-quality ingredients and craftsmanship, ensuring every bite is a delightful experience.
Where can I buy your chocolates?
You can purchase our chocolates directly from our website. We also offer special occasion collections, corporate gifts, and seasonal boxes.
Do you offer sugar-free products?
Currently, we do not offer sugar-free products in our range.
Do your products contain allergens?
Transparency and safety come first for us. We clearly label all allergens on our products so you can enjoy our treats with confidence. This way, you are always assured of the best choice, tailored to your dietary needs.
What are your delivery options?
We offer delivery for all of our products. Shipping costs are calculated at checkout, and we ship locally within Malta, Gozo, and internationally where possible.
Delivery details:
Free delivery for orders over €50 within Malta and Gozo.
€8 delivery fee for orders under €50 in Malta and Gozo.
International delivery
The delivery fee varies based on weight and destination.We suggest contacting us to receive a tailored offer.
What happens if an item is out of stock?
Our collection is Made-To-Order, so we only keep a small quantity in stock. If an item is out of stock, it will take approximately 3 to 15 working days to be available again. This time includes production and transport to Malta, which may be affected by public holidays.
Can I customize my chocolate orders?
Yes! We offer a personalized option where we can engrave pralines with a special message or design. Perfect for gifts, corporate events, or special occasions. Simply contact us to discuss your requirements!
What is your return policy?
We take great care in packaging and delivering your chocolates. Since we personally deliver each order, we kindly ask that if you have any issues or concerns with your order, please let us know at the time of delivery. We're happy to address any issues right away to ensure you're completely satisfied with your experience.
How do I subscribe to your monthly praline subscription?
You can subscribe to our monthly praline subscription on our website. Each month, you’ll receive a curated box of premium chocolates delivered directly to your door. We only have a limited number of subscriptions available, so be sure to sign up before they run out!
Do you offer gift cards?
Yes, we offer gift cards for purchasing chocolates online or for future use. Gift cards are available in various amounts and can be purchased on our website.
Do you have any seasonal specials or limited edition products?
Yes, we regularly offer seasonal collections and limited edition products, such as for Valentine’s Day, Easter, Christmas, and other special occasions. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest offerings!
How do I best store the chocolate?
To maintain the quality of our chocolate, it is best to store it at room temperature between 16°C and 22°C, in a dry, dark place. For the best taste and freshness, we recommend storing the chocolate in its original packaging.
Learn how to store your favourite treats properly by following this link.
https://www.bechocolateandmore.mt/httpswwwbechocolateandmoremtzcg7om
Do you work with sustainable chocolate?
Our chocolate is fully traceable, and we pay a fair price to the cocoa farmers. Manufactured in Belgium, our chocolate can proudly be called 'real Belgian chocolate,' with the best quality and craftsmanship. For more information about our sustainable practices, visit www.cacaohorizons.org.
How can I contact you for more information or special requests?
You can reach us through our contact form on the website, by email at bechocolatemalta@gmail.com, or by phone at +356 7754 5468. We’re happy to assist with any inquiries or special requests!